Before you navigate our website or contact us via the forms provided, we kindly request that you take the time to read and understand our Privacy Policy.

Our Contact Details.

Name: Mr R. Oulds - CraneCo Lifting Services Ltd

Phone Number: 01842 266067

E-mail: info@craneco.co.uk

The type of personal information we collect.

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

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How we get the personal information and why we have it.

The personal information we process is provided to us directly by you for one of the following reasons:

A query for potential work, quotes, advice and/or availability.

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We use the information that you have given us in order to contact you and ascertain how best to serve you as a potential customer.

We do not share your information with any other organisations or individuals. Your contact with us remains strictly confidential.

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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

• Your consent. You are able to remove your consent at any time. You can do this by email: info@finishcoat.co.uk
• We have a contractual obligation.
• We need it to perform a public task.
• We have a legitimate interest.

How we store your personal information.

Your information is securely stored at our address.

We keep your contact details for up to two years. We will then dispose your information by electronic deletion.

Your data protection rights.

• Under data protection law, you have rights including:
• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@craneco.co.uk if you wish to make a request.

 How to complain.

If you have any concerns about our use of your personal information, you can make a complaint to us in the first instance.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk